Applications Systems

Hardware Health is not working for VMware ESX host

For Server & Application Monitor (SAM) all versions, Hardware Health is not working on the VMware ESX host. This article provides a workaround.

First published date

10/11/2018 2:32 PM

Last published date

5/1/2020 12:51 PM

Overview

Hardware Health is not working on the VMware ESX host.

Product section

Server Application Monitor

Resolution

ESX
Restart CIM services by running the following commands

service sfcbd stop
service sfcbd start

ESXi
Restart the CIM provider by running the following commands:

esxcli system settings advanced set -o /UserVars/CIMProviderName -i 0
esxcli system settings advanced set -o /UserVars/CIMProviderName -i 1

Restart the SFCBD agent by running the following command to allow the changes to take effect.

/etc/init.d/sfcbd-watchdog restart

If the customer is using VMware 8.0.0, the commands are the following:

esxcli system wbem set -e true
esxcli system wbem get
/etc/init.d/sfcbd-watchdog status

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