Network Management

Group status not displaying correctly

The Group status is not displaying the correct status even when the Status rollup mode for the group has been set correctly to Mixed, Best or Worst status. NPM 10.6.

First published date

11/22/2018 10:53 AM

Last published date

10/7/2022 1:22 PM

Overview

The Group status is not displaying the correct status even when the Status rollup mode for the Group has been set correctly to Mixed, Best or Worst status.

Product section

Network Performance Monitor

Cause

This occurs when the data it references, in this case the ContainerMembersnapshots table, is out of date and needs to be refreshed.

Resolution

Open the Database Manager application.
Select Add Server.
Expand the Database server and then the SolarWinds database.
Right-click and query any table.
Clear the existing 'Select Top * from ........'
Enter
```
Delete from ContainerMemberSnapshots
```
Execute the query.
Test the group status in the web console after refreshing the page.

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