Network Management

Group accounts are disabled causing permission issues in NPM

The article covers a discussion about Group accounts being disabled, causing permission issues on some of the functionalities for NPM

First published date

11/8/2018 8:28 PM

Last published date

12/6/2022 2:17 PM

Overview

Adding AD groups with the same members to the Orion Web Console, and then disabling a group also disables all accounts in the group to be disabled and causes permission issues.

For example:

If you need to test the users in SWNetworkAdmin, the SWAdmin group needs to be disabled. This will then disable the account in that group, causing permission errors when members of both groups log in to the Web Console.

Product section

Network Performance Monitor

Resolution

Make sure that accounts added to Orion are present only in one group, or leave both groups enabled.

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