Fortinet device does not download configuration or connect with banners enabled

10/22/2018 4:20 PM

10/6/2022 3:23 PM

Fortigate or Fortinet devices are not connecting or downloading configuration through NCM when a banner is enabled.

Network Configuration Manager

When a FortiGate device changes its prompt to $ or is already configured with a $ prompt, the banner is used as the prompt if the device template is not configured to recognize the $ prompt.

• Add the following lines to the template if the device is configured to disable paging:

  <Command Name="MenuBased" Value="false"/>
  <Command Name="RESET" Value="" RegEx="$"/>
  <Command Name="VirtualPrompt" Value="$"/>

• Add the following lines to the template if the device is not configured to disable paging:

  <Command Name="MenuBased" Value="false"/>
  
  <Command Name="RESET" Value="config system console ${CRLF}set output standard ${CRLF}end" RegEx="$"/>
  
  <Command Name="VirtualPrompt" Value="$"/

*If above resolution didn't work, please add this line on the device template:

<Command Name="UseVirtualPromptForCommands" Value="True"/>

For Virtual Prompt:
<Command Name="VirtualPrompt" Value="\$"/>

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