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Kiwi Syslog Server - Solawinds Event Log Forwarder - FormatMessage failed with error 1815

This article describes an issue where you receive the message "FormatMessage failed with error 1815 using Solarwinds log forwarder."

First published date

11/29/2018 10:37 PM

Last published date

7/1/2021 8:57 PM

Overview

This article describes an issue regarding receiving the following prompt when using SolarWinds Log Forwarder and displaying the correct information:

FormatMessage failed with error 1815 using Solarwinds log forwarder.

Product section

Kiwi Syslog Server

Cause

This is a locale related issue. Log Forwarder is receiving the wrong Language ID from the operating system, and that prevents Log Forwarder from decoding the event from Event log.
The permanent solution is to configure the Local Language ID.

Resolution

To configure the Local Language for non-Unicode programs on your system:

Start > Run > intl.cpl >Administrative tab.
Change system locale > change "Current system locale" to "English (United States)".

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