Tools

Configure file sharing in Serv-U

This article provides a quick guide to sending and receiving files using Serv-U's file sharing feature.

First published date

10/11/2018 4:50 PM

Last published date

4/21/2022 4:16 PM

Overview

To generate a file share link, you need to log in to the Serv-U File Sharing console. There is no other way to generate the link without user intervention and to automate the process. Please refer to the steps below on how to.
 

Product section

Serv-U Managed File Transfer & Serv-U FTP Server

Resolution

  1. Log in to the Serv-U Web Console.
  2. Select File Sharing.
  3. Click Send Files.
  4. Enter the following details when sending files to a guest user:
    • Guest email address
    • Subject title
    • Your contact information
  5. Set an expiration date for when the link to upload files will expire. 90 days is the maximum time for link availability. 
    You can be notified when files have been downloaded, send a download link in the email, set file size limits, and require a password to access Serv-U.
  6. Click Next.
  7. Select the files to be sent. Upload up to 20 files in one file share. Each file must be under 2 GB in size.
  8. Click Upload.

  9. Verify details in the Upload Confirmation page and click Done.

    Note: End users may request files from other people by sending email invites with options to have share expirations dates and password protections. Guests automatically receive a notification inviting them to send files, and the end user will get additional notifications as files are sent.

Request files from a guest 

The user will receive a link, via email, that grants them access to upload files. For added security, enter the following information to set the page link expiration and add file constraints and restrictions. The Request Files Wizard allows you to receive a file from someone by sending a link to a page, where she or he can easily upload to it.

  • User's email address
  • Subject title
  • Your contact information
  • Set an expiration date for when the link to upload files will expire. 90 days is the maximum time for link availability.
    You can be notified when the files have been uploaded and sent a copy of upload link email, set file size limits, and require a password protection.

View All files sent or requested 

Click View All Requested or View All Sent displays an overview of files sent/received, dates, recipients and when they expire.The dashboard allows you to see a summary of all the files sent or requested. 

  • To remove a file from the list, click delete.

 

See the Serv-U documentation.