Security Compliance

File exists error

Sometimes when trying to open a third-party package you will run into an error message stating file exists, This will prevent you from accessing the third-party update.

First published date

11/3/2022 9:10 PM

Last published date

11/3/2022 9:11 PM

Overview

Not able to publish Third-party updates due to the error message stating the file exist.

Product section

Patch Manager

Cause

The  eminentware temp file has to many temp files

Resolution

Open C:\Users
find the eminintware datagrid service user (if you don't know look at windows services and see which user is running the eminentware datagrid service.)
further navigate to C:\Users\Patch\AppData\Local\Temp.
Delete all temp files in that folder, they should not be there. 
restart Patch Manager.