Network Management

False Node Down Alert for Nodes with Dual NIC Cards

This article will show how to quickly troubleshoot having false Node Down Alert for Nodes with Dual NIC Cards.

First published date

9/21/2020 1:46 AM

Last published date

11/28/2022 6:44 AM

Overview

Orion sends an alert email and incorrectly reports that a node monitored is down but are actually up since having dual NIC Cards.

Product section

Network Performance Monitor

Cause

The Node's Polling IP Address is incorrect.

Resolution

Set the Node's Polling IP Address to the preferred NIC

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