FS Logga collector remains in “Waiting for Collector restart after update” status in ARM

An FS Logga collector may remain in “Waiting for Collector restart after update..” status even when the ARM server and collector versions match and network connectivity is available.

An expired certificate is bound to the file server’s WinRM HTTPS listener. This prevents ARM from completing the collector update or configuration workflow.

1. On the file server hosting the collector, inspect the WinRM listeners:

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   winrm enumerate winrm/config/listener

2. Check the certificate assigned to the HTTPS listener. Confirm that it is not expired, matches the collector’s FQDN, is trusted, and is valid for Server Authentication.

3. Renew and rebind the listener to a valid certificate. If the expired certificate is obsolete and is not used by another service, remove it according to your organization’s certificate-management process.

4. From the ARM server, test WinRM HTTPS connectivity to the collector:

   Test-WSMan <Collector-FQDN> -UseSSL
   

5. In ARM Configuration, open Collectors, right-click the affected collector, and select Restart Service.

6. Confirm that the collector reconnects and no longer remains in the waiting state.

NOTE: If the collector still reports no client certificate after the WinRM certificate is corrected, verify the collector registration and certificate details in ARM Connection Security. Manually installed collectors may require registration with an Init-Code.