Network Management

F5 Devices hardware health details show undefined

This article describes the supported hardware health OIDs for F5 devices.

First published date

10/30/2018 3:44 AM

Last published date

10/1/2019 7:02 PM

Overview

This article describes the issue of the variance in the version of your F5 devices. It also provides information if you have the same F5 devices that are working compared to the nodes that are affected.

Product section

Network Performance Monitor

Cause

This issue occurs because OID is possibly not supported by the F5 device.

Resolution

Log in to the Orion server.
Open C:\Program Files (x86)\SolarWinds\Orion and run SNMPWalk.exe.
Enter IP address of Node and Community String.
Click Scan and then save the resulting text file.

Hardware Health is discovered in F5 devices when the OID below is discovered:

1.3.6.1.4.1.3375.2.1.3

However, the device needs to report the OID's below which are related to the following sensors:

Fan	Cpu fan	value = 1.3.6.1.4.1.3375.2.1.3.1.2.1.3
Fan	sysChassisFanTable (table)	1.3.6.1.4.1.3375.2.1.3.2.1.2
PowerSupply	Power supply status	1.3.6.1.4.1.3375.2.1.3.2.2.2.1.2
Temperature	Cpu temperature	value = 1.3.6.1.4.1.3375.2.1.3.1.2.1.2
Temperature	Chassis temperature	value = 1.3.6.1.4.1.3375.2.1.3.2.3.2.1.2

To know more, attach the SNMP walk logs of the working F5 device and the non-working F5 device and submit a case to Technical Support.

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third-party content at your own risk, and you will be solely responsible for the incorporation of the same if any.

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third-party content at your own risk, and you will be solely responsible for the incorporation of the same if any.