Security Compliance

Exportsyslog command fails to export

When using the root of a share, the exportsyslog command fails to export with the below errors: Use of uninitialized value $path in concatenation (.) or string at /usr/local/contego/scripts/exportsyslog.pl line 324, <STDIN> line 8. syslog.1473343315.tar.gz: Not enough '\' characters in service Usage: smbclient [-?EgBVNkPeC] [-?|--help] [--usage] [-R|--name-resolve=NAME-RESOLVE-ORDER] [-M|--message=HOST] [-I|--ip-address=IP] [-E|--stderr] [-L|--list=HOST] [-m|--max-protoco

First published date

10/30/2018 7:48 PM

Last published date

10/30/2018 7:48 PM

Overview

This article applies to Security Event Manager (formerly Log & Event Manager).
When using the root of a share, the exportsyslog command fails to export with the below errors:

Use of uninitialized value $path in concatenation (.) or string at /usr/local/contego/scripts/exportsyslog.pl line 324, <STDIN> line 8.

syslog.1473343315.tar.gz: Not enough '\' characters in service
Usage: smbclient [-?EgBVNkPeC] [-?|--help] [--usage]
        [-R|--name-resolve=NAME-RESOLVE-ORDER] [-M|--message=HOST]
        [-I|--ip-address=IP] [-E|--stderr] [-L|--list=HOST]
        [-m|--max-protocol=LEVEL] [-T|--tar=<c|x>IXFqgbNan]
        [-D|--directory=DIR] [-c|--command=STRING] [-b|--send-buffer=BYTES]
        [-p|--port=PORT] [-g|--grepable] [-B|--browse]
        [-d|--debuglevel=DEBUGLEVEL] [-s|--configfile=CONFIGFILE]
        [-l|--log-basename=LOGFILEBASE] [-V|--version]
        [-O|--socket-options=SOCKETOPTIONS] [-n|--netbiosname=NETBIOSNAME]
        [-W|--workgroup=WORKGROUP] [-i|--scope=SCOPE] [-U|--user=USERNAME]
        [-N|--no-pass] [-k|--kerberos] [-A|--authentication-file=FILE]
        [-S|--signing=on|off|required] [-P|--machine-pass] [-e|--encrypt]
        [-C|--use-ccache] service <password>
ERROR: An error occurred uploading files

 

Product section

Security Event Manager

Cause

There is an error in the script that is run when the exportsyslog command runs.

Resolution

Instead of using the root of the share, put the files one level deeper.

For example instead of \\server\share, use \\server\share\folder.