Export and import alerts via the web interface on the SolarWinds Platform

Sometimes it is important to export an alert and send it to SolarWinds Support when working on a case or you may want to import an alert that you downloaded from Thwack, support, or another resource.

The steps below explain how to do this. 

Export Alert

1. In the SolarWinds Platform Web Console, go to Settings > Manage Alerts or click on Alerts > Manage Alerts.
2. Put a checkmark by the alert you want to export.
3. Click Export/Import and click the Export Alert button.

4. Save the file to a location of your choosing.
5. The alert will be exported to an XML file. This file is already formatted and should not be edited prior to importing.

Import Alert

1. On the new server, go to Settings > Manage Alerts or click on Alerts > Manage Alerts.
2. Click Export/Import and click the Import Alert button.
3. Navigate to the alert, select it and click Open.

For importing/exporting multiple alerts, see Modify multiple alerts or share alerts in the SolarWinds Platform.