Network Management

Evaluation is Ending. Purchase licenses to continue using key functionality

This article describes how to remove evaluation product versions for NCM and UDT. This needs to be done if the following message is displayed advising that Evaluation products are expiring or have expired: Evaluation is Ending! Purchase licenses to continue using key functionality.

First published date

10/22/2018 4:03 PM

Last published date

2/7/2020 3:10 PM

Overview

The following message is displayed advising that Evaluation products are expiring or have expired:

Evaluation is Ending!

Purchase licenses to continue using key functionality.

Product section

Network Configuration Manager

Resolution

Go to Control Panel and uninstall NCM, NCM-NPM integration, UDT, and any other evaluation products displayed in the message. An example of an integration module is listed as SolarWinds Orion NCM-NPM Integration v7.5.1.
Note: See the Unable to uninstall NCM evaluation product version article if the integration module is not listed in the Control Panel.
If the configuration wizard starts to install the products, click Cancel. Run the wizard only after they have been uninstalled.
Confirm that the Evaluation products are no longer in License Manager.

NOTE:
You would perform the same steps for ANY products that are showing as EVAL and you want to remove those entries from your manage license page.

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third-party content at your own risk, and you will be solely responsible for the incorporation of the same if any.