Network Management

Error when adding nodes to VNQM: Node is not IP SLA capable

The following message is displayed when adding nodes to VNQM: Node is not IP SLA capable.

First published date

10/26/2018 7:11 PM

Last published date

10/26/2018 7:11 PM

Overview

The following message is displayed when adding nodes to VNQM:

Node is not IP SLA capable

Product section

VoIP & Network Quality Manager

Cause

This error can be caused by any of the following:

The node fails the IP SLA capability test. VNQM polls this OID to determine if the node is IP SLA-capable 1.3.6.1.4.1.9.9.42.1.1.1.0. If this OID is not present on the device the node is determined to be "not IP SLA capable" and will not be added.
Adding a node to an additional polling engine where VNQM is not installed.

Resolution

IP SLA capability test

Use the SolarWinds SNMP Walk Tool to verify that the required OID is present on the device.

Adding a node where VNQM is not installed

Adapt the steps in the following procedure to install VNQM on the additional polling engine:

Install or upgrade an additional poller

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