Network Management

Error in Configuration Wizard “Provided database is already used by NTA product, please choose another one” in Solarwinds Self-Hosted Platform

This article addresses an issue where the Database Settings for Log and Event Monitoring does not continue and shows an error. The Configuration Wizard validation detects that the selected Log and Event Monitoring database (for example, SolarwindsOrionLog) contains NetFlow-related tables, which are reserved for the NTA database. The presence of these NTA tables prevents the Configuration Wizard from continuing the setup of Orion Log Viewer (OLV) or Log Analyzer (LA).

First published date

11/5/2025 5:09 PM

Last published date

12/3/2025 12:33 AM

Overview

When running the SolarWinds Configuration Wizard for Log and Event Monitoring (Orion Log Viewer / Log Analyzer), users may encounter an error message:

"Provided database is already used by NTA product, please choose another one."

Product section

Network Performance Monitor

Cause

This issue occurs during the Database Settings step, where the selected database is already being used by another SolarWinds module which is the NetFlow Traffic Analyzer (NTA).

Resolution

Option 1: Create a New Databases for Orion Log Viewer and netflow storage

a. Launch the Configuration Wizard.

b. Select: Create a new database (recommended)

c. Provide a unique name for the new database (e.g., SoalrwindsOrionLogDB or SolarWindsLogAnalyzerDB).

d. Ensure the Database user account used in this step has the db_creator server role. Please refer: https://solarwindscore.my.site.com/SuccessCenter/s/article/SQL-permission?language=en_US

This permission allows the wizard to create and configure the new database automatically.

e. Click Next

f. On the NTA Flow Storage Configuration, Select: Create a new database (recommended) an rovide a unique name for the new database (e.g., SolarwindsFlowStorageDB)

g. Proceed with the configuration and allow the wizard to complete.

Option 2: Consult your DBA to Remove NTA-related Objects from the Log Viewer Database

a. Identify and remove the following from the OLV/Log database:

All NetFlow (NTA)-related tables:

All views, functions, and stored procedures associated with NTA

b. Once the NTA objects are dropped, rerun the Configuration Wizard and On the NTA Flow Storage Configuration, Select: Create a new database (recommended) an provide a unique name for the new database (e.g., SolarwindsFlowStorageDB)

c. Proceed with the configuration and allow the wizard to complete.

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third-party content at your own risk, and you will be solely responsible for the incorporation of the same if any.