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Error: The connection credentials in LDAP server configuration have been rejected by the LDAP server

This article provides brief information on the following error: The connection credentials in LDAP server configuration have been rejected by the LDAP server.

First published date

10/26/2018 3:32 PM

Last published date

2/25/2025 3:09 AM

Overview

This article provides brief information on the following error:

The connection credentials in LDAP server configuration have been rejected by the LDAP server.

Product section

Serv-U Managed File Transfer & Serv-U FTP Server

Resolution

Under Domain > Users > LDAP authentication > LDAP server, make sure that the connection account is in the format domain/username OR username@domain.com.
Make sure that the account is valid to query the LDAP server.
Make sure that the password is correct and account is not locked.

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