Network Management

Error: The communication object cannot be used for communication because it is in the Faulted state

This article provides brief information and steps to resolve the following error: Error: The communication object, System.ServiceModel.Security.SecuritySessionClientSettings1+ ClientSecurityDuplexSessionChannel[System.ServiceModel.Channels.IDuplexSessionChannel], cannot be used for communication because it is in the Faulted state.

First published date

10/16/2018 4:34 PM

Last published date

9/29/2022 7:29 AM

Overview

This article provides brief information and steps to resolve the following error:

Error: The communication object, System.ServiceModel.Security.SecuritySessionClientSettings1+
ClientSecurityDuplexSessionChannel[System.ServiceModel.Channels.IDuplexSessionChannel cannot be used for communication because it is in the Faulted state.

Product section

Network Performance Monitor

Resolution

1. Click Start > Control Panel > Administrative Tools > Services.
2. Locate SolarWinds Orion Information Service.
3. If SolarWinds Orion Information Service is not currently Started, right-click SolarWinds Orion Information Service, and then click Start.
4. If SolarWinds Orion Information Service is currently Started, right-click SolarWinds Orion Information Service, and then click Restart.
5. Locate Net.Tcp Port Sharing Service.
6. If Net.Tcp Port Sharing Service is not currently Started, right-click Net.Tcp Port Sharing Service, and then click Start.
7. If Net.Tcp Port Sharing Service is currently Started, right-click Net.Tcp Port Sharing Service, and then click Restart.
8. Open Webconsole > Settings > Manage Custom Properties

a. If any of the listed properties are either named interface or contain the hash (#) character, check the properties either named interface or containing the hash (#) character and click delete.

9. If your Orion server is currently running either Wave Security or a Kaseya Security Agent, these products should be stopped or uninstalled as they are not presently compatible with Orion Network Performance Monitor.

Disclaimer: Please note, any content posted here is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third party content at your own risk, and you will be solely responsible for the incorporation of the same, if any.

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third-party content at your own risk, and you will be solely responsible for the incorporation of the same if any.