Network Management

Error: NTM fails to start

If you receive an error upon start-up and NTM fails to start, verify that the Runtime configuration file contains the appropriate configurations/values.

First published date

10/12/2018 6:48 PM

Last published date

10/12/2018 6:50 PM

Overview

You receive an error upon start-up and NTM fails to start.

Product section

Network Topology Mapper

Resolution

Verify that the Runtime.cfg file at c:\ProgramData\Solarwinds\Network Topology Mapper\Configs\ contains these configurations/values:

      *runtimeSettings*
          *setting name="IsFirstRun" value="true"*
          *setting name="ShowGetStarted" value="True" *
          *setting name="OpenRecent" value=""  *
      *runtimeSettings*

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