Security Compliance

Error: Database is disconnected

An email alert is received or an internal SEM event occurs stating that the database is disconnected.

First published date

10/9/2018 4:35 PM

Last published date

10/9/2018 4:35 PM

Overview

An email alert is received or an internal Security Event Manager (formerly Log & Event Manager) event occurs stating that the database is disconnected.

Product section

Security Event Manager

Cause

This issue is most likely caused by a corrupted system file.

Resolution

Reboot your SEM from the hypervisor virtual console or from an SSH session.

If there is still an error message, please contact SolarWinds Support for further assistance.