Tools

Error: Connect failed: 30002: Please set your login for selected protocol

This article explains the solution to the following error message when using Kiwi CatTools: "Error: Connect failed: 30002: Please set your login for selected protocol".

First published date

10/9/2018 7:11 PM

Last published date

10/9/2018 7:11 PM

Overview

The following error occurs when creating a backup of Cisco router using the Kiwi software:

Error: Connect failed: 30002: Please set your login for selected protocol.

Creating a backup of your Cisco router using Kiwi CatTools with telnet is successful if it is disabled and SSH enabled.
Connecting to the router using credentials in the Device Properties is possible.

Product section

Kiwi Syslog Server

Resolution

Instead of selecting AAA username and password, select SSH username and password.
Rerun creating a backup of your Cisco router.

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