Network Management

Error 404: The webpage cannot be found

Running Orion Report Manager from the start Menu and getting 404 error or Server Error in '/' Application URL was pointing to the Server Name, once changed server name to IP address, the application came up without issue. Confirmed that the DNS needed to be updated internally on DNS server.

First published date

10/30/2018 9:02 PM

Last published date

8/24/2020 5:36 PM

Overview

The following error occurs when running the Orion Report Scheduler from the start Menu:

Error 404

The webpage cannot be found

Product section

Orion Platform

Resolution

The Solarwinds NetPerfMon website in IIS has its bindings set to a Specific IP address instead of All Unassigned. The URL the Orion Report Scheduler uses is the ServerName and it will get the 404 error because the binding is set to the IP address.

To resolve the issue edit the Bindings in IIS for the NetPerfMon website and set it to All Unassigned and restart the web site. After that the Orion Report Scheduler should be able to get to the web site with no issues.

Run the Configuration Wizard and changed website option to IP Address All Unassigned - Port 80 by doing this it will make the change within the SolarWinds database website table as well.
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Another Scenario : IIS is missing/not installed.

Make sure that IIS is installed , if not Run the configuration wizard to install IIS.

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