Applications Systems

Enable and collect WPM Recorder Verbose logs

This article provides steps on how to enable and collect WPM Recorder logs set to VERBOSE level.

First published date

10/22/2018 9:40 AM

Last published date

4/27/2023 8:07 PM

Overview

This article provides steps on how to enable and collect WPM Recorder logs set to verbose level.

For the latest WPM troubleshooting information that includes more details about WPM log files, see the WPM Administrator Guide .

Product section

Web Performance Monitor

Resolution

  1. Browse to C:\Program Files (x86)\SolarWinds\Orion\SEUM\Recorder if you are running 2020.2.6 or older. In environments running 2022.3 and newer, the default location is C:\Program Files\SolarWinds\Orion\SEUM\Recorder.
  2. Open the WPM Recorder.exe.config file in a text editor such as Notepad.
  3. Change the <level value="INFO"/> line to <level value="VERBOSE"/>.
  4. Save and close the file.
  5. Perform the action you require verbose logging for.
  6. Review the logs of the action in the WebRecorder.log located in C:\ProgramData\Solarwinds\Logs\SEUM.

 

Note: Once the issue has been reproduced and the verbose logs generated the logging level, it should be reverted to Info in the LogAdjuster.exe. Valid log levels for this file are DEBUG, VERBOSE, ALL, INFO, ERROR, or WARN.