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Enable Tech Console features and grant DRE technician permissions in Dameware

How to enable Tech Console features and grant permissions to technicians on DRE.

First published date

4/8/2019 3:41 PM

Last published date

4/8/2019 3:41 PM

Overview

This article details how to enable Tech Console features and grant permissions to technicians on DRE.

Product section

Dameware Remote Everywhere

Resolution

  1. Login to the Admin Area (as either the Main/Master Admin or a Technician with sufficient privileges).
  2. Go to Management > Technicians.
  3. Select the technician you want to grant access.
  4. On the PERMISSIONS tab, select the CONSOLE FEATURES sub tab.
  5. Enable/Disable the intended options.
  6. Save when done (bottom right corner).

If the tech at hand is logged into the Tech Console during permissions change, please logout and log back in to experience the applied changes.