Network Management

Editing custom property displays error

Editing a custom property in the Manage Custom Property page displays generic website error. Looking in the Orionweb.log displays more information. Object reference not set to an instance of an object. at Orion_CPE_EditCP.Page_Load(Object sender, EventArgs e). Custom properties from SQL table that are missed in SWIS table: AppClass; Test; TT.

First published date

3/25/2020 1:19 PM

Last published date

2/25/2022 4:46 PM

Overview

Editing custom property displays a generic non-informative website error. Upon investigating the OrionWeb.log on the main Orion server, you may find an error shown below. 

What went wrong
Custom properties from SQL table that are missed in SWIS table: AppClass; Test; TT.

Related KB articles
MT91758
  
ERROR ASP.global_asax - (null)  Application_Error(68152daf26bc480dad4bd9c79ece26b8)
System.NullReferenceException: Object reference not set to an instance of an object.
   at Orion_CPE_EditCP.Page_Load(Object sender, EventArgs e)
   at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e)
   at System.Web.UI.Control.OnLoad(EventArgs e)
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

 

Product section

Orion Platform

Cause

Bad subscription in the database.

Resolution

Clearing information service subscriptions and restarting services should restore full functionality.

Clear Information Service Subscriptions in Orion Products