Network Management

ESXI is not polling any information

This article is about ESXI is not polling any information and the stats are showing 0% utilization on CPU and memory.

First published date

10/22/2018 9:10 PM

Last published date

1/25/2023 2:44 PM

Overview

ESXI is not polling any information and the stats are showing 0% utilization on CPU and memory.

Product section

Network Performance Monitor

Cause

Orion does not detect ESXI.

Resolution

  1. Make sure that the "Poll for VMware" option is selected in the nodes. Go to Edit Nodes > Polling Settings > Select Poll for VMware.
  2. On Virtualization tab:
    a. Assign ESX credential. Go To Virtualization Polling Settings > Select the VMware device > click Assign ESX Credential > Enter the root credential and test > Assign Credential.
    b. Disable/enable polling. Select the VMware device > select Disable Polling or Enable polling.
    c. Under Management resource, click Rediscover then click Poll Now.