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ERROR: Too many sessions in Serv-U

This article will provide information on which Limits & Settings to check when a user encountered error when logging in Serv-U that says ERROR: Too many sessions.

First published date

4/27/2020 2:45 PM

Last published date

9/6/2022 4:43 PM

Overview

The user was getting an error when logging in to Serv-U where it says ERROR: Too many sessions. It also happens when a guest user opens the File Sharing link. The possible reason is there are limits configured per session or account.

Product section

Serv-U Managed File Transfer & Serv-U FTP Server

Cause

The maximum number of sessions have limits configured in the Limits & Settings.

Resolution

  1. Access Serv-U Management Console.
  2. Navigate to the Limits & Settings in Domain/Global Level.
  3. Go to the Limit type under the Connection limits.
  4. Check if there are limits configured in the following options.
    • Maximum number of sessions on server
    • Maximum number of sessions per user account
  5. Adjust or remove the limitations.