Network Management

EOC and NPM should be on different servers

Recommended that EOC and NPM be installed in different servers.

First published date

11/20/2018 10:17 PM

Last published date

4/27/2023 4:06 AM

Overview

Enterprise Operations Console can only be installed separately from other Orion products. Due to the sharing of information service and job engine service, configuring these products on the same server becomes unpredictable. Many different issues can occur from polling to web resource errors. EOC must be installed on a different server from any additional products and attempts to install EOC and Orion products together will be blocked by the installation program.

Product section

Enterprise Operations Console

Cause

Sharing of services Orion and EOC both in use.

Resolution

Uninstall either EOC or NPM from that server and re-install the selected app on a new server.

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third-party content at your own risk, and you will be solely responsible for the incorporation of the same if any.