Disable participation in the SolarWinds Improvement Program

When installing an evaluation version of a SolarWinds Platform-based product, you might automatically become a participant of the SolarWinds Improvement Program (SWIP), and your usage data might be provided to SolarWinds and used to improve our products.
In earlier platform versions, the improvement program was called Orion Improvement Program (OIP).

Although the data are not strictly anonymous because each SolarWinds installation has its own unique identifier, no sensitive data (such as IP addresses or host names) are collected. The improvement program provides us with valuable data that we use to tailor our products to your needs. Moreover, the improvement program does not impact performance in any way, so please consider participating in it. 

Recommended: Opt out of web analytics while keeping SWIP enabled

Some users are primarily concerned with the new web analytics–related GUI additions (such as in‑product guides and visual overlays), rather than with participating in SWIP itself. Disabling SWIP completely also removes these features, but this is no longer the preferred option.

Instead, you can first opt out of web analytics feedback, while keeping SWIP enabled. This allows you to remove the new web analytics–driven UI elements without disabling all SWIP telemetry used to improve SolarWinds products.

To opt out of web analytics while keeping SWIP enabled:

1. Sign in to the SolarWinds Platform Web Console as an administrator.

2. Follow the steps in the SolarWinds Platform Web Analytics documentation to locate the advanced setting that controls web analytics feedback.

3. Use that advanced setting to disable web analytics feedback while leaving SWIP enabled.

If disabling web analytics does not address your needs and you still want to stop sending SWIP data entirely, you can completely disable SWIP as described below.

To disable your participation in SWIP for SolarWinds Platform products running 2026.2.2 and newer:

1. Log in to the SolarWinds Platform server with administrative privileges.
2. Open Advanced Configuration page in the web console ( /orion/admin/advancedconfiguration/global.aspx )
3. Uncheck the OptIn checkbox under the Swip.Settings section.
4. Save the changes.

To disable your participation in SWIP for SolarWinds Platform products running 2022.3-2026.2.1:

1. Log in to your SolarWinds Platform-based product server.
2. Start SolarWinds Improvement Program Settings via Start >SolarWinds Platform > SolarWinds Improvement Program.
3. Clear the Send usage statistics... box and click OK.

To disable your participation in OIP for earlier versions of Orion Platform products:

1. Log in to your Orion platform-based product server.
2. Start Orion Improvement Program Settings via Start > All Programs > SolarWinds Orion > Documentation and Support > Orion Improvement Program Settings.
3. Clear the Send usage statistics... box and click OK.

Your data will no longer be provided to SolarWinds after this.

To disable your participation in Security Event Manager (SEM):

1. Log in to SEM as an administrator.
2. In the HTML5 SEM Events Console, click the Settings button .
3. On the Settings page, click the Improvement Program tab.
4. Clear the check box to send usage statistics to SolarWinds, and then click Save.

To disable your participation in the SWIP for Web Help Desk:

1. Log in to WHD as an Admin.
2. Navigate to Setup. In General section on the left side of the screen choose Options.
3. Clear the I would like to participate in SolarWinds Improvement Program check box, and then click Save.

To disable your participation in the SWIP for Database Performance Analyzer:

1. Log in to DPA as an Admin.
2. On the console, go to Options > Administration > Advanced Options.
3. On the System Options tab, locate one of the following options and set the value to False:
   • In DPA 2022.4 and earlier: SWIP_OPT_IN
   • In DPA 2023.1 and later: PRODUCT_BEHAVIOR_OPT_IN
     Note: Disabling PRODUCT_BEHAVIOR_OPT_IN< also prevents DPA from sending anonymized product usage data to the analysis tool Pendo.
4. Click Update to save your selection. The option takes effect immediately.

To disable your participation in the SWIP for SQL Sentry:

1. Open the SQL Sentry desktop Client.
2. Click View > Navigator > Global Settings.
3. On the Global Settings tab, click Privacy.
4. Uncheck the Product Usage Reporting option to disable participation in the SolarWinds Improvement Program.
5. Click Save to save your selection. The option takes effect immediately.