Tools

Disable or Turn off Dameware Mobile Gateway server

Learn how to disable the Dameware Mobile Gateway server component of the Dameware server.

First published date

3/8/2023 7:44 PM

Last published date

1/17/2025 10:41 PM

Overview

There are some cases that a Dameware Mobile Gateway is not needed in the customer's configuration or the customer wants to run the Mobile Gateway on another server. In this scenario, you need to disable or turn off the Mobile Gateway component of the Dameware server.

Product section

Dameware Remote Support & Mini Remote Control

Resolution

1. Log in to the Dameware server via RDP or other means to access it.

2. Launch the Dameware Configuration Wizard.

3. Click Next to proceed.

4. Click Turn Off for the Mobile Gateway.

5. Click OK to proceed.

6. Click Next and then Finish.

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third-party content at your own risk, and you will be solely responsible for the incorporation of the same if any.