Disable User Account Control (UAC) on the SolarWinds Server

10/15/2018 3:02 PM

4/2/2025 9:51 PM

In some cases, having User Account Control (UAC) enabled on Windows Server 2008, Windows Server 2012, Windows 2016, Windows 2019, and Windows Vista (evaluation-only) can lead to installation errors. The following procedure disables UAC to address these issues.

Network Performance Monitor

To disable User Account Control (UAC):
 

1. In your user account, click Turn User Account Control on or off.
2. Clear Use User Account Control (UAC) to help protect your computer.

For Windows 2019
- Open Regedit.msc 
- Expand HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows > CurrentVersion > policies > system.
- Right-click EnableLUA, and then select Modify.
- In Value data, enter 0 and then click OK. 

The following message displays: You must restart your computer to turn off User Account Control Click to restart this computer
Restart Now to apply the changes

Important Note: 

• You may need to restart your computer to apply changes.
• To enable UAC again, repeat the procedure above, confirming that the Use User Account Control (UAC) to help protect your computer option is checked.

 

Disable UAC using the Command Prompt.

1. Open CMD as administrator.
2. Go to path C:\Windows\System32\bitsperf
3. Run the command below to disable UAC.
 

-- Scripts are not supported under any SolarWinds support program or service.
-- Scripts are provided AS IS without warranty of any kind. SolarWinds further
-- disclaims all warranties including, without limitation, any implied warranties
-- of merchantability or fitness for a particular purpose. The risk arising
-- out of the use or performance of the scripts and documentation stays with you.
-- In no event shall SolarWinds or anyone else involved in the creation,
-- production or delivery of the scripts be liable for any damages whatsoever
-- (including, without limitation, damages for loss of business profits, business
-- interruption, loss of business information, or other pecuniary loss) arising
-- out of the use of or inability to use the scripts or documentation

reg.exe ADD HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System /v EnableLUA /t REG_DWORD /d 0 /f.

NOTE: To re-enable UAC, the command below needs to be performed.
 

-- Scripts are not supported under any SolarWinds support program or service.
-- Scripts are provided AS IS without warranty of any kind. SolarWinds further
-- disclaims all warranties including, without limitation, any implied warranties
-- of merchantability or fitness for a particular purpose. The risk arising
-- out of the use or performance of the scripts and documentation stays with you.
-- In no event shall SolarWinds or anyone else involved in the creation,
-- production or delivery of the scripts be liable for any damages whatsoever
-- (including, without limitation, damages for loss of business profits, business
-- interruption, loss of business information, or other pecuniary loss) arising
-- out of the use of or inability to use the scripts or documentation

reg.exe ADD HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System /v EnableLUA /t REG_DWORD /d 1 /f.

And a reboot of the server is required.