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Disable Shared Secret keys in Dameware Mini Remote Control

This article shows you how to disable shared secret keys in DameWare Mini Remote Control.

First published date

10/9/2018 11:27 AM

Last published date

11/21/2018 2:24 AM

Overview

This article shows you how to disable Shared Secret keys in DameWare Mini Remote Control.

Product section

Dameware Remote Support & Mini Remote Control

Resolution

There are two approaches to disabling Shared Secret key in Dameware Mini Remote Control.

 

Option 1: Reinstall client service agent

  1. Refer to the Install or remove the DameWare Mini Remote Control client Agent service  article.
  2. In Step 4 of the installation process, click Session.
  3. Make sure that the Use Shared Secret option is not selected.


Option 2: If you still have access to the machine:

  1. Establish a remote session with the target machine.
  2. Right-click the MRC tray icon, and click Settings.
  3. Click Session.
  4. Deselect the Use Shared Secret option.
  5. Click OK in the next 2 options and then wait until the service agent is reconfigured.
  6. Establish a remote connection without using Shared Secret keys.