Network Management

Delete Out-of-the-Box Alerts

The Out-Of-The-Box Alerts (OOTBA) come with the installation of NPM and are helpful templates to get you started. Since they are templates, they are protected from being accidentally deleted by selecting and hitting delete button like the User Created alerts are.

First published date

11/29/2018 10:48 PM

Last published date

4/8/2019 3:29 PM

Overview

The Out-Of-The-Box Alerts (OOTBA) come with the installation of NPM and are helpful templates to get you started.


Since they are templates, they are protected from being accidentally deleted by selecting and hitting delete button like the User Created alerts are.  

 


 

Product section

Network Performance Monitor

Resolution

If you still want to remove the helpful alert templates, there is a way to completely remove them under your alert configurations table on your database, untick under the column: 'Canned' for the row of alert you would like to have ability to delete.

 

  1. Use the Database manager to Query Orion DB on AlertConfigurations table: 
    SELECT * FROM [dbo].[AlertConfigurations]
  2. Scroll to the last column to find Canned.
  3. When this is selected, the Alert in that row is in protected mode and is unable to be deleted.
  4. Click Enable table editing and deselect the tickbox under the Canned column
  5. Go back under Manage Alerts and you will be able to delete the Out of the box alert.