Network Management

Deactivate/migrate licenses from the old Orion server

How to deactivate and migrate licenses from the old server to new Solarwinds servers

First published date

11/19/2018 4:59 PM

Last published date

9/18/2020 4:05 PM

Overview

This article provides instructions on how to deactivate and or migrate licenses from the old server to new server(s)

Product section

Orion Platform

Cause

Migrating App Servers
 

Resolution

Beginning with SolarWinds Orion 2016.2 products, such as NPM 12.0.1 or SAM 6.3, the web-based License Manager replaces the previous stand-alone Windows License Manager. To move licenses using the web-based License Manager, see this article: Move Licenses.

If you are using an older version, please see Maintain licenses with the stand-alone Windows License Manager.

Note that after licenses are deactivated, the license key will be changed and a new one must be downloaded from the customer portal.

For more license-related information, please see the Guide to SolarWinds Product Licenses .