Tools

Dameware Remote Everywhere Agent does not download on Chrome

When attempting to download the Dameware Remote Everywher agent installer, nothing happens

First published date

4/8/2019 6:55 PM

Last published date

2/18/2025 2:32 PM

Overview

Nothing happens when clicking the plus icon on the Admin Area to download the agent installer.
How to allow Dameware Remote Everywhere agent to download through the admin area?

Product section

Dameware Remote Everywhere

Resolution

If Chrome is set to block pop-ups for the Admin Area, it won't allow the download of the Agent installer;
Enable pop ups on Google Chrome as per the following article (© 2019 Google, available at https://support.google.com, obtained on May 21, 2019).

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third party content at your own risk, and you will be solely responsible for the incorporation of the same, if any.

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third-party content at your own risk, and you will be solely responsible for the incorporation of the same if any.