Tools

Dameware Remote Everywhere: Adding a Technician - Video

In this quick video (00:50), you can learn how to add a technician in Dameware Remote Everywhere (DRE).

First published date

4/8/2019 7:29 PM

Last published date

4/8/2019 7:29 PM

Overview

Learn how to add a technician in Dameware Remote Everywhere.

Dameware Remote Everywhere is a fast, simple, and lightweight cloud-based remote support solution, accessible from almost anywhere with an internet connection.

Product section

Dameware Remote Everywhere

Resolution

Video Transcript

To add a technician, click on 'Management,' and then 'Technicians.'    

Here you can see a list of all your current technicians.

To add a new one, click the 'Add' button and enter their information.

You can enable or disable a technician with a single click, and access their permission settings. This can be especially useful when someone leaves the organization.

You can also add users and limit access permissions from the same page.

In the Permissions tab, you can set access to Global, Admin Area, or specific Console Features.