Tools

DRE Enduser on macOS cannot connect to remote devices

Resolve error with endusers on macOS that states "PC is not Ready to Receive TCP Connections"

First published date

6/7/2019 8:19 PM

Last published date

6/7/2019 8:19 PM

Overview

Mac clients suddenly cannot connect to remote devices with agent v.6.80.20 through DRE enduser viewer
Error: "PC is not ready to receive TCP connections"

Product section

Dameware Remote Everywhere

Resolution

Update the DRE enduser viewer

Go to the enduser area
Insert the enduser credentials
Click the button Install extension
Run the installer

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