Network Management
Customize the message in Alerts
This article provides steps to write customized message for alerts.
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1. Click Settings > Manage Alerts.
2. Select the Alert you want to edit, and then click Edit Alert.
3. Go to Trigger Action > Add Action.
4. Add the Send an email or a page action if it not already there, then click configure the action / edit.
5. Expand Message & now we can edit the Message contents
5. In the message box, build your message by using a combination of text and variables.
6. To insert variables click Insert variables and a new dialogue box with all available variables will appear
Add alert variables for your email:
Adding alert specific variables into email generated by an alert
Message not Displaying Correctly In Email Body:
If the Message Body is not Displaying correctly in the Email Message Body, this may be due to incorrect Formatting that will not show up in the Alert Message Body.
Copy the message Body Into Word, and select the Show or Hide Formatting marks, any inconsistences in the formatting will show, and can be corrected.