Network Management

Custom thresholds do not reflect their status color in the web console

This article discusses about a behavior in the SolarWinds Platform where custom thresholds applied to objects do not reflect accurately in the color of their status in the web console.

First published date

10/29/2018 3:08 PM

Last published date

7/23/2025 9:53 PM

Overview

When applying custom thresholds in the web console, you may notice that their object color(critical/warning) would not reflect accurately on these thresholds. For example:

Set a custom threshold for a volume. Warning > 70, critical >85

A Physical Memory on 94% should've shown as red(critical)

Go to Settings > All Settings > Platform Thresholds and adjust levels(e.g. Warning > 70, critical > 85

A Physical Memory on 94% would now show red as expected

Product section

Network Performance Monitor

Cause

Unknown

Resolution

Please contact support for investigation.

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third-party content at your own risk, and you will be solely responsible for the incorporation of the same if any.