Network Management

Configure short date format to reflect DD/MM/YYYY within Orion server

This article describes how to change the short date format that is displayed in Orion server to (DD/MM/YYYY) format.

First published date

10/8/2018 5:31 PM

Last published date

7/6/2022 11:07 AM

Overview

When utilizing the Orion Platform modules and verifying logs, the customer sees that dates are present in a format different than DD/MM/YYYY for ShortDate.

 

Product section

Orion Platform

Cause

Windows Server is configured to use a different format for ShortDate.

Resolution

The steps below should be done on the Main Poller.

  1. Change ShortDate format for the account which runs SolarWinds Module Engine service. By default, this service runs under the "Local System" account (SID: S-1-5-18).
See https://msdn.microsoft.com/en-us/lib...sktop/aa379649  (© 2018 Microsoft, available at https://docs.microsoft.com/en-us/windows/desktop/SecAuthZ/well-known-sids, obtained on Nov 16, 2018)
  1. Open the Windows Registry (i.e. click on Run, type in regedit.exe and press Enter)
  2. Edit HKEY_USERS\S-1-5-18\Control Panel\International\sShortDate registry key for example to "dd/MM/yyyy"
    (S-1-5-18 is the SID of the "Local System" account under which by default SolarWinds Module Engine service is running)
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Note: Please backup the Windows Registry as the changes will be permanent.

  1. If editing the registry doesn't work, use IE, which should show the correct format. If using Chrome, then change the default language setting from English US to English UK and re-launch the Chrome browser.