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Unable to access a mapped network drive from Serv-U

This article addresses an issue that prevents you from accessing the network mapped drive from Serv-U

First published date

5/10/2019 9:04 PM

Last published date

5/11/2022 6:05 PM

Overview

The network mapped drive will not display when you browse to it from Serv-U.

Product section

Serv-U Managed File Transfer & Serv-U FTP Server

Cause

By default, Serv-U cannot read a mapped network drive. As a result, you cannot use it to map the network shared folder.

Resolution

Configure a Serv-U user home directory to use the network shared folder.

Make sure that the Serv-U service account has access to the network shared folder. Otherwise, the following error message displays: 
Permission denied by Serv-U access rule
If this error occurs, run the Serv-U service account using an administrator for domain administrator account to elevate the access privilege. 

When you are finished, use the UNC path to specify the network shared folder.