Applications Systems

SolarWinds Platform Configuration Wizard stuck in "Updating settings for Application Templates and Applications"

This article provides information about an issue when the Configuration Wizard gets stuck at "Updating settings for Application Templates and Applications"

First published date

10/8/2021 8:12 PM

Last published date

3/19/2025 4:29 PM

Overview

While upgrading the SolarWinds Platform, the Configuration Wizard gets stuck at "Updating settings for Application Templates and Applications":

Core_Configuration_Wizard_Updating_Settings_for_Application_Templates_and_Applications.png

Product section

Server Application Monitor

Cause

A table in the SolarWinds Platform database is locked due to too many Templates.

Resolution

Resolution 1:

  1. Connect to the SolarWinds server.
  2. Open File Explorer and Navigate to C:\Program Files(x86)\SolarWinds\Orion, or in SolarWinds Platform 2022.3 and newer, C:\Program Files\SolarWinds\Orion.
    2. Open the Configurationwizard.config.exe in Notepad.
    3. Change the MaxParallelTasks value from 0 to 1 and save the file.
    4. Run the Configuration Wizard.

Resolution 2:

  1. Connect to the SolarWinds server and open the Task Manager.
  2. End task SolarWinds.APM.SettingsUpdater.exe.
    1. Note: This should make the progress to move forward. If not, re-run the Configuration Wizard.
  3. Reboot the SolarWinds server once the Configuration Wizard is completed.
  4. Re-run the Configuration Wizard again to make sure it completes without issue.