Observability

"Invalid object name 'Ctx_C_Orion_NetMan_CloudMonitoring_VirtualNetwork'" error in Configuration Wizard

You may see the error Invalid object name 'Ctx_C_Orion_NetMan_CloudMonitoring_VirtualNetwork' in logs when running the Configuration Wizard (CW). In some cases Configuration Wizard fails with this error; in other cases CW completes successfully and the error only appears as transient SWIS log entries. This behavior is currently under investigation by Engineering.

First published date

10/24/2025 11:40 PM

Last published date

6/9/2026 4:15 PM

Overview

When you run the Configuration Wizard, you may see the following in the ConfigurationWizard.log and Orion.InformationService.log:

  • ConfigurationWizard.log

    2025-10-23 22:59:23,604 [20] INFO  SwisContainerStorageAvailabilityChecker - Ctx_C_Orion_NetMan_CloudMonitoring_VirtualNetwork is not initialized. Retry attempt 10. Delay 15s.)2025-10-23 22:59:38,667 [15] ERROR TaskAdapter - Error running task Orion.EnsureSwisContainerStorageIsAvailable Verifying that the SWIS container storage is available
    SolarWinds.ConfigurationWizard.Common.ConfigurationException: Connection to SolarWinds Information Service did not succeed.
    Last error: RunQuery failed, check fault information.
    Invalid object name 'Ctx_C_Orion_NetMan_CloudMonitoring_VirtualNetwork'. ---> System.ServiceModel.FaultException`1[SolarWinds.InformationService.Contract2.InfoServiceFaultContract]: RunQuery failed, check fault information.
    Invalid object name 'Ctx_C_Orion_NetMan_CloudMonitoring_VirtualNetwork'.
     

  • Orion.InformationService.log

    C:\ProgramData\SolarWinds\InformationService\v3.0\Orion.InformationService.log

    2025-10-23 22:57:07,868 [37] ERROR SolarWinds.InformationService.DataProviders.SqlQueryRelation - ConfigurationWizard| ConfigurationWizard.exe| SolarWinds.ConfigurationWizard.Plugin.Orion.SwisClient.RunQuery()|  (null)     An SqlException occurred.
    Message: Invalid object name 'Ctx_C_Orion_NetMan_CloudMonitoring_VirtualNetwork'.
    Query:
    SET DATEFIRST 7;
    SET TRANSACTION ISOLATION LEVEL READ COMMITTED;
    SELECT TOP (1) [T1].[Id] AS C1
    FROM Ctx_C_Orion_NetMan_CloudMonitoring_VirtualNetwork AS T1

    2025-10-23 22:57:07,884 [37] ERROR SolarWinds.InformationService.Core.InformationService - ConfigurationWizard| ConfigurationWizard.exe| SolarWinds.ConfigurationWizard.Plugin.Orion.SwisClient.RunQuery()|  (null)     Exception running query:
    SELECT TOP 1 Id FROM Cortex.Orion.NetMan.CloudMonitoring.VirtualNetwork RETURN XML RAW

    2025-10-23 22:57:07,946 [37] ERROR SolarWinds.InformationService.Core.InformationService - ConfigurationWizard| ConfigurationWizard.exe| SolarWinds.ConfigurationWizard.Plugin.Orion.SwisClient.RunQuery()|  (null)     Exception caught in method SolarWinds.InformationService.Core.InformationService.RunQuery
    System.Data.SqlClient.SqlException (0x80131904): Invalid object name 'Ctx_C_Orion_NetMan_CloudMonitoring_VirtualNetwork'.

Product section

Hybrid Cloud Observability

Cause

The underlying cause is still under investigation by Engineering. 

Resolution

This issue is addressed in SolarWinds Platform 2026.2. Consider upgrading your environment. If you can't upgrade, follow the steps below.

If the Configuration Wizard fails and you cannot complete the configuration, perform the following steps:

  1. Stop the SolarWinds Cortex service.

  2. Remove all content from the following folders. These directories contain cache files that are regenerated when the service starts:

    • C:\ProgramData\SolarWinds\Cortex\

    • C:\ProgramData\SolarWinds\ServiceHost\

  3. Start the SolarWinds Cortex service.

  4. Rerun the Configuration Wizard.

  5. If the Configuration Wizard fails again: