Network Management

Config download job stopped

This article describes the issue when the Download Configs From Devices job stops in NCM.

First published date

10/10/2018 2:12 PM

Last published date

6/29/2021 1:11 PM

Overview

Download Configs From Devices job type is stopped.

Product section

Network Configuration Manager

Cause

The end schedule date has already elapsed or the Author (Orion Web Account) is disabled or deleted.

Resolution

  1. Open the Orion Web Console.

  2. Hover the mouse cursor to the My Dashboards > Network Configuration > Jobs.

  3. Select the relevant job.

  4. Click Edit job.

  5. Edit the scheduled end date and then save the changes.

  6. Re-run the job.