Network Management

Config Wizard error Error encountered on Additional Poller - Error starting Service (SolarWindsLogPollingService). Service SolarWindsLogPollingService was not found on computer '.'.

Error encountered on Additional Poller - Error starting Service (SolarWindsLogPollingService). Service SolarWindsLogPollingService was not found on computer '.'.

First published date

6/27/2020 4:15 AM

Last published date

8/13/2021 9:04 PM

Overview

This error appears when running the Orion Configuration Wizard

Product section

Orion Platform

Cause

Cannot find the installation for Orion Log Viewer

Resolution

- Open the registry editor (regedit.exe)

- Navigate to HKLM\Software\Wow6432Node\SolarWinds.Net\ConfigurationWizard\ServicesName
- delete the entry of SolarWindsLogPollingService

- Re-run the Orion Config Wizard

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third-party content at your own risk, and you will be solely responsible for the incorporation of the same if any.