Applications Systems

Component status value definitions

This article explains the common status values that a component can return in SAM.

First published date

10/9/2018 7:16 PM

Last published date

12/21/2021 1:57 PM

Overview

This article explains the common status values that a component can return in SAM.

Product section

Server Application Monitor

Resolution

Unknown: The component was unable to assess the status of the resource being monitored.  This is normally due to communication errors or mis-configured settings. The numerical value is 0 or any other value.
Note: View the details page of the application or the component provides additional information regarding the cause of the issue.


Up: The resource, application, the node is up and no threshold are being exceeded. The numerical value is 1.

 

Down: The resource being monitored by the component is unavailable or NotAvailable. The numerical value is 2.

Examples:

  • Windows Service Monitor detects that the service is not running.
  • HTTP Monitor detects that the website is not responding.


Unlicensed: Licenses used have exceeded limits. The numerical value is 4.


Warning: One or more Warn thresholds in the component's settings, has been exceeded. The numerical value is 5.

Examples: 

  • Windows Service Monitor detects that the service is using CPU% greater than Warn threshold.
  • HTTP Monitor detects that the website's response time is greater than the Warn response time threshold set within the component.


Critical: One or more Critical thresholds in the component's settings has been exceeded. The numerical value is 6.

Examples: 

  • Windows Service Monitor detects that the service is using CPU% greater than the Critical threshold.
  • HTTP Monitor detects that the website's response time is greater than the Critical response time threshold set within the component.


Disabled: this component has been configured to be disabled. The numerical value is 7.


Unmanaged: This component has been put in maintenance mode and has a status of unmanaged. The component is not being polled while it holds this status. The numerical value is 8.


Unreachable: This component is unreachable. The numerical value is 12.