Network Management

Cisco gateway cannot be added to VNQM

Cannot add Cisco gateway due to OIDs missing in device MIB.

First published date

4/11/2019 8:01 AM

Last published date

10/5/2021 9:01 PM

Overview

When trying to add a Cisco gateway to VNQM, the gateway cannot be added and VNQM displays an error that this device is not a gateway as similarly shown below:

image.png

Product section

VoIP & Network Quality Manager

Cause

  • OIDs required by VNQM to add a gateway media are not present in the device MIBs.

Resolution

The following OIDs are required:

// ISDN-MIB - isdnSignalingGetIndex
SnmpValueType ("1.3.6.1.2.1.10.20.1.3.1.0", SnmpValueType.INTEGER)


// DIAL-CONTROL-MIB:callHistory -callHistoryTableMaxLength
SnmpValueType ("1.3.6.1.2.1.10.21.1.4.1.0", SnmpValueType.INTEGER)


// IF-MIB:ifTableLastChange 
SnmpValueType>("1.3.6.1.2.1.31.1.5.0", SnmpValueType.TIMETICKS)


The wizard executes one “detector” job and this process:

 

  1. At first, it checks whether  IsSnmpA is available by the presence of the following OID:
    • SysContactOid = "1.3.6.1.2.1.1.4.0"
  2. Then, it checks for MediaGatewayOIDs:
  • //ISDN-MIB - isdnSignalingGetIndex

"1.3.6.1.2.1.10.20.1.3.1.0", SnmpValueType.INTEGER,

 

  • // DIAL-CONTROL-MIB:callHistory -callHistoryTableMaxLength

"1.3.6.1.2.1.10.21.1.4.1.0", SnmpValueType.INTEGER,

 

  • // IF-MIB:ifTableLastChange 

"1.3.6.1.2.1.31.1.5.0", SnmpValueType.TIMETICKS


If all of the OIDs are present and the values have the correct type (SnmpValueType), the device is defined as a valid MediaGateway which can be added as a gateway.

Refer to the following VNQM documentation for the list of OIDs from the ccmGatewayTable.