Network Management

Cisco ASA Hardware Health not detected in Orion

Resolve issue where Orion is not monitoring Cisco ASA Hardware Health Hardware Health Not detected list resources.

First published date

11/29/2018 3:46 PM

Last published date

11/27/2021 5:06 PM

Overview

You are required to monitor Cisco ASA Hardware Health via Orion NPM  and are unable to see Hardware Health option when doing list resources . 

 

This article describes the issue when Orion is unable to monitor Cisco ASA Hardware Health. 


 

You already ran SNMPWALK as per article Run SolarWinds SNMPWALK  and able to see following OID's 

Orion is not monitoring Cisco ASA Hardware Health OID's 

 

Here are the OID related to temps

.3.6.1.2.1.47.1.1.1.1.2.7 = STRING: "Chassis Cooling Fan 1"

.1.3.6.1.2.1.47.1.1.1.1.2.8 = STRING: "Chassis Cooling Fan 1 Sensor"

.1.3.6.1.2.1.47.1.1.1.1.2.9 = STRING: "Chassis Cooling Fan 2"

.1.3.6.1.2.1.47.1.1.1.1.2.10 = STRING: "Chassis Cooling Fan 2 Sensor"

.1.3.6.1.2.1.47.1.1.1.1.2.11 = STRING: "Chassis Cooling Fan 3"

.1.3.6.1.2.1.47.1.1.1.1.2.12 = STRING: "Chassis Cooling Fan 3 Sensor"

.1.3.6.1.2.1.47.1.1.1.1.2.13 = STRING: "CPU Temperature 1 Sensor"

.1.3.6.1.2.1.47.1.1.1.1.2.14 = STRING: "Chassis Ambient Temperature 1 Sensor"

.1.3.6.1.2.1.47.1.1.1.1.2.15 = STRING: "Chassis Ambient Temperature 2 Sensor"

.1.3.6.1.2.1.47.1.1.1.1.2.16 = STRING: "Chassis Ambient Temperature 3 Sensor"

 

.1.3.6.1.2.1.47.1.1.1.1.7.7 = STRING: "Chassis Cooling Fan 1"

.1.3.6.1.2.1.47.1.1.1.1.7.8 = STRING: "Chassis Fan Sensor 1"

.1.3.6.1.2.1.47.1.1.1.1.7.9 = STRING: "Chassis Cooling Fan 2"

.1.3.6.1.2.1.47.1.1.1.1.7.10 = STRING: "Chassis Fan Sensor 2"

.1.3.6.1.2.1.47.1.1.1.1.7.11 = STRING: "Chassis Cooling Fan 3"

.1.3.6.1.2.1.47.1.1.1.1.7.12 = STRING: "Chassis Fan Sensor 3"

.1.3.6.1.2.1.47.1.1.1.1.7.13 = STRING: "CPU Temperature Sensor 0/0"

.1.3.6.1.2.1.47.1.1.1.1.7.14 = STRING: "Chassis Ambient Temperature Sensor 1"

.1.3.6.1.2.1.47.1.1.1.1.7.15 = STRING: "Chassis Ambient Temperature Sensor 2"

.1.3.6.1.2.1.47.1.1.1.1.7.16 = STRING: "Chassis Ambient Temperature Sensor 3"

 

.1.3.6.1.2.1.99.1.1.1.6.8 = STRING: "Chassis Cooling Fan"

.1.3.6.1.2.1.99.1.1.1.6.10 = STRING: "Chassis Cooling Fan"

.1.3.6.1.2.1.99.1.1.1.6.12 = STRING: "Chassis Cooling Fan"

.1.3.6.1.2.1.99.1.1.1.6.13 = STRING: "CPU Temperature Sensor"

.1.3.6.1.2.1.99.1.1.1.6.14 = STRING: "Chassis Ambient Temperature Sensor"

.1.3.6.1.2.1.99.1.1.1.6.15 = STRING: "Chassis Ambient Temperature Sensor"

.1.3.6.1.2.1.99.1.1.1.6.16 = STRING: "Chassis Ambient Temperature Sensor"

Product section

Network Performance Monitor

Cause

Currently we are only monitoring following Cisco OID's, Cisco ASA is not under the list below. 

Hardware health OIDS

MANUFACTUREROID NAMEOID VALUE
CiscoentSensorType1.3.6.1.4.1.9.9.91.1.1.1.1.1
CiscociscoEnvMonVoltageStatusDescr1.3.6.1.4.1.9.9.13.1.2.1.2
CiscociscoEnvMonTemperatureStatusDescr1.3.6.1.4.1.9.9.13.1.3.1.2
CiscociscoEnvMonFanStatusDescr1.3.6.1.4.1.9.9.13.1.4.1.2
CiscociscoEnvMonSupplyStatusDescr1.3.6.1.4.1.9.9.13.1.5.1.2
CiscocefcFanTrayOperStatus1.3.6.1.4.1.9.9.117.1.4.1.1.1
CiscocefcFRUPowerAdminStatus1.3.6.1.4.1.9.9.117.1.1.2.1.1
CiscocefcFanTrayOperStatus1.3.6.1.4.1.9.9.117.1.4.1.1.1
CiscocefcFRUPowerAdminStatus1.3.6.1.4.1.9.9.117.1.1.2.1.1
CiscoentitySensorValueTable1.3.6.1.4.1.9.9.91.1.1.1
CiscoentitySensorThresholdTable   1.3.6.1.4.1.9.9.91.1.2.1
CiscoentPhysicalTable   1.3.6.1.2.1.47.1.1.1
CiscociscoEnvMonVoltageStatusTable 1.3.6.1.4.1.9.9.13.1.2
CiscociscoEnvMonTemperatureStatusTable   1.3.6.1.4.1.9.9.13.1.3
CiscociscoEnvMonFanStatusTable   1.3.6.1.4.1.9.9.13.1.4
CiscociscoEnvMonSupplyStatusTable 1.3.6.1.4.1.9.9.13.1.5
CiscocefcFanTrayStatusTable 1.3.6.1.4.1.9.9.117.1.4.1
CiscocefcFRUPowerStatusTable    1.3.6.1.4.1.9.9.117.1.1.2
CiscoentPhysicalTable    1.3.6.1.2.1.47.1.1.1

Resolution

ASAs don’t currently support envmonMIB, this is documented under the Cisco bug ID CSCuw47997.

If you require additional information on the status of the bug please contact Cisco and reference the bug ID.  

 

Cisco Bug: CSCur55645 - Saleen: Add support for CISCO-ENTITY-SENSOR-EXT-MIB (© 2017 Cisco, available at https://www.cisco.com/, obtained on February 14, 2017.)

Last Modified
Nov 08, 2016
Product
Cisco ASA 5500-X Series Firewalls
Known Affected Releases
9.2(1)
Description (partial)
Symptom:
ASA does not update or return the correct values for CISCO-ENTITY-SENSOR-EXT-MIB OIDs.
This support was never added for the Saleen platforms

Conditions:
Cisco ASA running release 9.2.1
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Bug Details Include

Full Description (including symptoms, conditions and workarounds)
Status
Severity
Known Fixed Releases
Related Community Discussions
Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.


 

Work around  

Please see the post below from  "Thwack" 

CISCO ASA HARDWARE HEALTH & FAILOVER STATUS MONITORING 

https://thwack.solarwinds.com/docs/DOC-190948




 

For more details please see the below Thwack post 

https://thwack.solarwinds.com/docs/DOC-190948