Network Management
Checking FIPS 140-2 state in Orion FAILED
Configuration Wizard Fails with Error running task Orion.CheckFips Checking FIPS 140-2 state in SolarWinds Platform
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Overview
When running the configuration wizard, this may fail with the following error message:
ERROR TaskAdapter - Error running task Orion.CheckFips Checking FIPS 140-2 state in SolarWinds Platform System.ComponentModel.Win32Exception (0x80004005): Access is denied
Also, you will notice access denied errors in SolarWinds Services logs during services startup, and the Module engine fails to load all plugins.
Product section
Cause
- FIPS in Config wizard or SolarWinds
- Antivirus Policy
Resolution
Solution 1: Disable FIPS configuration in App
- Run as Admin (SolarWinds.FipsManager) C:\Program Files (x86)\SolarWinds\Orion
- Remove FIPS compliance and restart Orion Services
- Re-run the Configuration Wizard
- Re-enable the FIPS using the FIPS Manager
Solution 2: Disable FIPS in Configuration Wizard
- Edit the ConfigurationWizard.exe.config (Found in C:\Program Files (x86)\SolarWinds\Orion)
- Verify if this line <enforceFIPSPolicy enabled="false" /> is existing in the config
If not, please add it in the below section.
<runtime> <enforceFIPSPolicy enabled="false" /> <!--NetFx40_LegacySecurityPolicy is needed for pre-NET4 mixed-mode/CCW assemblies, like Microsoft.Web.Administration--> <NetFx40_LegacySecurityPolicy enabled="true" />
It should look like below.
- Save the config
- Re-run the Configuration Wizard
Solution 3:
Disable Antivirus before running the Configuration Wizard.
Also, check Files and directories to exclude from antivirus scanning for Orion Platform products (AV exceptions and exclusions