Network Management

Checking FIPS 140-2 state in Orion FAILED

Configuration Wizard Fails with Error running task Orion.CheckFips Checking FIPS 140-2 state in SolarWinds Platform

First published date

7/21/2021 4:23 PM

Last published date

3/18/2025 3:35 PM

Overview

When running the configuration wizard, this may fail with the following error message:

ERROR TaskAdapter - Error running task Orion.CheckFips Checking FIPS 140-2 state in SolarWinds Platform System.ComponentModel.Win32Exception (0x80004005): Access is denied


2020.2.6 Installation Failure FIPS and HA Disabled.png
Also, you will notice access denied errors in SolarWinds Services logs during services startup, and the Module engine fails to load all plugins.

Product section

Network Performance Monitor

Cause

  1. FIPS in Config wizard or SolarWinds
  2. Antivirus Policy

Resolution

Solution 1: Disable FIPS configuration in App

  1. Run as Admin (SolarWinds.FipsManager) C:\Program Files (x86)\SolarWinds\Orion
  2. Remove FIPS compliance and restart Orion Services
  3. Re-run the Configuration Wizard
  4. Re-enable the FIPS using the FIPS Manager

Solution 2: Disable FIPS in Configuration Wizard

  1. Edit the ConfigurationWizard.exe.config (Found in C:\Program Files (x86)\SolarWinds\Orion)
  2. Verify if this line <enforceFIPSPolicy enabled="false" /> is existing in the config
    If not, please add it in the below section.
<runtime>
    <enforceFIPSPolicy enabled="false" />
    <!--NetFx40_LegacySecurityPolicy is needed for pre-NET4 mixed-mode/CCW assemblies, like Microsoft.Web.Administration-->
    <NetFx40_LegacySecurityPolicy enabled="true" />

It should look like below.
image.png

  1. Save the config
  2. Re-run the Configuration Wizard

Solution 3:

Disable Antivirus before running the Configuration Wizard.
Also, check Files and directories to exclude from antivirus scanning for Orion Platform products (AV exceptions and exclusions