Observability

Check user accounts assigned to scheduled reports

This Active Diagnostics check identifies scheduled reports assigned to user accounts with issues, such as expired accounts, disabled accounts, or non-existent accounts.

First published date

9/28/2022 5:00 AM

Last published date

9/28/2022 5:00 AM

Overview

This Active Diagnostics check helps ensure that there are no scheduled reports which could cause problems with the product, due to being assigned to an account that has issues.

The check will be critical if there are any reports detected which are assigned in the following situations:

The user account associated with the report schedule job is expired.
The user account associated with the report schedule job is disabled.
The user account associated with the report schedule job no longer exists.

Product section

Hybrid Cloud Observability

Resolution

Expired user accounts

If the user account associated with the report is expired, do one of the following:

Update the password. See Change passwords for users in the SolarWinds Platform.
Consider changing expiration policies. See Configure user password expiration.
Change the account associated with the report. See step 5 in Create and assign report schedules for the SolarWinds Platform in Report Manager.

Disabled user accounts

If the user account associated with the report is disabled, do one of the following:

Edit the account in question and re-enable it. See Define what users can access and do.
Change the account associated with the report. See step 5 in Create and assign report schedules for the SolarWinds Platform in Report Manager.

The user account doesn't exist

If the user account associated with the report no longer exists, change the account associated with the report. See step 5 in Create and assign report schedules for the SolarWinds Platform in Report Manager.

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