Network Management
Check false Alert for Volume in Orion
This article provides brief information to check the Orion Database Volumes table when you receive false Alerts for a specific server.
First published date
Last published date
Overview
This will allow the SolarWinds support team to discount information in the Orion Database for being responsible for triggering the Alert. (If the Device is sending incorrect information to Orion, and the Alert is being triggered based on the information in the Orion Database, it would not be considered a False Alert).
Product section
Cause
Resolution
To Check the Volume table:
1. Open the Orion Database Manager, and then add Default Server.
2. Go to Volumes, and then select Execute Query.
3. Open the Nodes details page and find the Node ID as per the example below
4. Run the following query on the Database to find the target Volume:
-- Scripts are not supported under any SolarWinds support program or service. -- Scripts are provided AS IS without warranty of any kind. SolarWinds further -- disclaims all warranties including, without limitation, any implied warranties -- of merchantability or of fitness for a particular purpose. The risk arising -- out of the use or performance of the scripts and documentation stays with you. -- In no event shall SolarWinds or anyone else involved in the creation, -- production, or delivery of the scripts be liable for any damages whatsoever -- (including, without limitation, damages for loss of business profits, business -- interruption, loss of business information, or other pecuniary loss) arising -- out of the use of or inability to use the scripts or documentation. SELECT * FROM [dbo].[Volumes] WHERE NodeID =42
You can now view the following information in the Volumes table, which will help determine if the alert we are receiving is false.